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Forward Deployed Engineer
Paris or Boston (hybrid) · travel to customer sites as needed
Full-time · Founding engineering team
Apply for this roleAbout Shapely Labs
Shapely deploys applied AI inside enterprises. Our forward-deployed engineers embed with customer teams, build on the systems they already run, and ship production AI in weeks — on Shapely OS.
You'll sit with customers, learn their workflows deeply, and turn that into shipped software — living at the intersection of product, engineering, and the customer.
What you'll do
- Embed with customer teams to understand how they work with their data day to day
- Deploy AI into real customer environments — ingesting information from many systems and sources
- Get AI agents working reliably in production, on the customer's own systems
- Be the technical voice with customers, and their voice back inside the team
Requirements
- 4+ years of software engineering (Python, TypeScript, Java, C#, or Go)
- Strong integration skills — APIs, data pipelines, third-party platforms
- Excellent communication; comfortable leading technical conversations with customers
- High agency, and willing to travel to customer sites as needed
Nice to have
- LLM / agentic workflow experience (RAG, tool use, evals)
- Experience with sensitive or regulated data
- Familiarity with common enterprise systems (CRM, ERP, ticketing, telephony)